Puraura - Healing & Spiritual Business Privacy Policy GDPR
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We collect personal identification information such as Name, Email Address, Telephone Numbers, Home Address.
We also collect general health indication information in order to create treatment plans. You provide us with your data when you register online, place an order, make a booking, complete a survey/review/feedback competition, or view our website via your browser's cookies.
We collect your data so that we can process your order, manage your account, contact you about any special offers or products & services you may be interested in .When our business processes your order, we may send data to and use the information from credit reference agencies to prevent fraudulent purchases.
We securely store your data for as long as it is needed, or until your revoke permission or opt out. Then we will securely delete any information we hold on you.
Right to access- you have the right to contact us at any time for copies of your personal data. A fee may be charged for this.
Right to rectification- you have the right to request that we change any information we hold on you to be incorrect, and to complete any incomplete information we hold on you.
Other rights- you have the right to (in regard of your personal data) to restrict or object to processing, and to request transferal of your data to you or another organization. (conditions apply).
We use cookies for functionality & advertising purposes.
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Product Terms and Conditions
All sizes and weights given are approximate, colours may appear different according to monitor. Packaging are recycled/recyclable and eco friendly where possible, we may dispatch your orders in previously used packaging. We hope you enjoy your products, however should an issue arise please contact us immediately using the form and we will be happy to help. We aim to post out within 3 working days of your order.
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Return Policy
You can return items to us within 14 days of purchase if you change your mind , by using the contact us form, where returns address will be provided. All products must be complete, unused and packaged as they were received, and prior notification must be received. You are responsible for the cost of return and must provide an active tracking number . For items damaged in transit please use the contact us form. You will be required to provide photographs of the items and packaging and given the return address. Items need to be returned within 14 days of purchase and refund for the items will be given within 14 days. You are responsible for the cost of returning the damaged items. Refunds will be issued via the original payment method up to 14 days after receiving the complete items.